Citi Group Business Senior Analyst 

Canada, Ontario 

395211777

This role requires deep expertise in agile product ownership, technical awareness, hands-on experience in defining acceptance criteria, and working closely with engineering teams to enable high-quality, secure, and scalable product development.

Responsibilities:

• Liaise with client's business and technology teams supporting a fast paced agile development environment.

• Gather project requirements and capture detailed use-case based business requirements by interacting with the business and technology teams through interviews, group discussion sessions and questionnaires

• Define and prioritize product backlogs, ensuring alignment with business objectives and modern engineering standards.

• Collaborate closely with stakeholders, engineers, and QA to drive BDD/TDD adoption and ensure automated validation of requirements.

• Own and articulate clear, detailed, and testable user stories, acceptance criteria, and impact assessments.

• Regularly interact with stakeholders, collecting feedback and managing expectations throughout the product lifecycle.

• Analyze and design solutions to meet the project requirements / stakeholder expectations that can be captured as respective user stories in JIRA.

• Work with a geographically distributed technology team to ensure that the requirements / business need are well understood and the solution developed are in line with the requirements.

• Act as a functional / system expert and facilitate knowledge sharing / management within the team

• Plan the approach, tools and templates to be used, timelines and monitor performance for analysis work

• Meet customer requirements with least amount of rework and high amount of test coverage in the least amount of time

• Effectively communicate project updates with stakeholders to keep them informed of project status.

• Work closely with developers to define technical acceptance criteria that align with code quality, security, and performance best practices.

• Conduct impact assessments for new features or changes to assess their potential effect on existing systems, processes, and users.

• Drive modern ways of working, fostering a collaborative and agile product development culture.

• Support sprint retrospectives and foster a culture of continuous improvement within the team.

Qualifications

• 7-10 years of Strong experience as a Business Analyst / Product Owner in agile, cloud-native, and modern engineering environments.
• Bachelor's Degree in Science / Engineering / Management or equivalent
• Hands-on experience with BDD (Behavior-Driven Development) and TDD (Test-Driven Development).
• Experience collaborating with engineers on system design, code quality, and automation strategies.
• Hands-on knowledge of JIRA, Confluence
• Sprint Planning & Execution: Collaborating with teams to define sprint goals and ensure continuous delivery.
• Able to write (minimum level to analyze data) / understand PL SQL queries to model the current state
• Backlog Management: Prioritizing features based on business value, customer impact, and technical feasibility.
• Knowledge of Investment Banking Services, Brokerage for Institutions / retail customers. Knowledge of Clearing and Settlement domain
• Experience of working in a globally distributed team, working in different time zones
• Strong analytical and problem-solving skills, with experience working in data-driven decision-making environments.
• Excellent communication skills – Oral, written and interpersonal / time management skills

Good to have skills:

• Experience working with API-driven architectures and microservices.
• Familiarity with performance testing, observability, and cloud infrastructure.
• Proven experience as a Business Analyst or Product Owner in an Agile environment.
• Certification - Scrum Master / Product Owner is an added advantage
• Business Analysis certification like CBAP from IIBA or BA certification from PMIis an added advantage

Time Type:

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