JPMorgan Wealth Management Client Onboarding Analyst 

United States, Texas, Plano 

380690728

Job summary

As a Client Onboarding Analyst within the global Middle Office Operations team, you will be responsible for all aspects of client Onboarding, including the fulfilment of Anti Money Laundering (AML), Know Your Client (KYC), and Account Opening requirements. You will partner with the client-facing teams to collect information to ensure all client KYC records are compliant with regulatory standards and submit them accurately and timely according to the established SLA’s. This role provides a great opportunity to work in a fast-paced dynamic team and to help identify and establish best practices within JPMorgan and the industry.

Job responsibilities

• Partner with the client facing teams to gather, manipulate and input required AML/KYC information and legal documentation to meet all regulatory and internal polices
• Complete required KYC submissions to meet production capacity while maintaining low error rates
• Pre-fill account opening documentation based upon input from Financial Advisors/Client Associates or directly from the client
• Act as a subject matter expert and provide strategic guidance on required legal documents and process to onboard and/or renew client to JPMA platforms
• Ensure KYC information is accurate and will meet Quality Standards of clients’ KYC records prior to submission
• Manage and facilitate client due diligence, including coordinating the participation of JPMorgan stakeholders who have KYC responsibilities
• We will have you serve as point of contact for KYC and reporting issues for designated clients
• Perform as a KYC and AML subject matter resource for KYC due diligence teams
• Perform as a subject matter resource on the KYC/AML policies and procedures
• May participate in annual AML discussions directly with clients
• Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues
• Perform other duties and/or special projects as required
• Promote a positive, inclusive and diverse work environment

Required qualifications, capabilities, and skills

• BS/BA Degree - Accounting, Finance, or Business or equivalent military experience
• 5+ years of experience with in a financial services, operational or compliance fields
• Experience in AML / KYC and/or Account Opening
• Excellent written and oral communication skills are a must
• Strong understanding of governing documentation of a legal entity (legal entity structures, operating LLC’s, bi-laws etc.)
• Ability to get up to speed quickly with new or unfamiliar subject matter
• We are searching for client focus and ability to partner with various internal groups
• We are searching for independent, self-motivated individuals, with an ability to adapt and be flexible in a team environment
• Ability to take the lead in unstructured situations and ensure an optimal client experience. Ability to communicate clearly and confidently; able to influence internal and external stakeholders. Ability to directly address conflicts and escalate issues where appropriate
• As a client onboarding analyst you must have analytical, prioritization and organizational skills with a high degree of attention to detail

Preferred qualifications, capabilities, and skills

• A strong sense of ownership, responsibility and sense of urgency
  Drives results through leadership, people, communication and influence
  Comfortable with change, ambiguity, debate, conflict and informed risk taking
• Exercises independent judgment and decision making
• Multi-tasker who can manage multiple streams of work concurrently with competing deadlines
• Ability to challenge the status quo
• Client Onboarding, Underwriting and/or documentation analysis experience preferred
• Ability to work under pressure and to fixed deadlines in order to meet production goals