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Capital One Senior Manager Talent Performance Strategy 
United States, Virginia, Arlington 
380455426

24.04.2025
Senior Manager, Talent and Performance Strategy

As a Senior Manager on the Philosophy and Intent team, you will leverage your expertise to deliver innovative talent and performance strategies to support our shared business goals. With an emphasis on consulting and research, you’ll support the design and implementation of TM/PM products, processes, and practices to help ensure Capital One has an industry-leading human capital approach across the associate life-cycle.

Key Responsibilities:

  • Work across teams and stakeholders to play a leading role in the evolution of talent and performance management at Capital One

  • Establish data-backed perspectives and plans for our talent and performance management products, tools, processes and practices through leveraging existing research and data or leading new research efforts

  • Lead management and delivery of initiatives and projects with enterprise-wide impact

  • Leverage subject matter expertise across talent and performance management domains to provide thought leadership and consulting on key opportunities and proposed solutions

  • Develop and present points of view and perspectives to create alignment and influence adoption across the TM/PM and partner teams

  • Develop and present materials to senior leader audiences across HR and the business

  • Proactively partner with colleagues in LOB HR, Product, Design and other partner teams to support alignment of strategies and process elements for day-to-day activities the team manages

  • Support TM/PM philosophy viewpoints in various forums, such as trainings and office hours or written Q&A

Key Competencies for Success

  • Execution: Strong organizational skills and follow-through. You've got an excellent "system" for managing a full pipeline of work and can support a team in establishing efficient and effective processes.

  • Partnership: Proactive stakeholder management with colleagues across Capital One including: HR, Product, Operations, and others to drive associate experience improvements and business results.

  • Strategic & Analytic orientation: Ability to leverage disparate data sources, including quantitative and qualitative data, to develop summaries and insights that can inform perspectives and decisions.

  • Business communication: Impeccable written and oral communication skills, including strong visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders at all levels).

  • Results focus: Drives for results and achieves important goals applying strong organizational skills and detail orientation

  • Analysis: Identify opportunities for improvement and use data to make strategic and tactical recommendations

Basic Qualifications

  • Bachelor’s degree or military experience

  • At least 6 years of client facing experience OR at least 6 years of consulting experience OR a combination

  • At least 4 years of experience in Human Resources

Preferred Qualifications

  • MBA or Masters degree

  • Professional Human Resources Certification or Senior Professional Human Resources certification or coaching certification

  • 8+ years of client facing experience or 8+ years of consulting experience or a combination

  • 5+ years of experience in Human Resources or Human Capital Consulting

McLean, VA: $154,600 - $176,400 for Sr Mgr, HR Specialist Richmond, VA: $140,600 - $160,400 for Sr Mgr, HR SpecialistThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.