What You'll DoThe role of the Technical Marketing Engineer is to enable sales and build the field and customer apostles through:
- Being the customer's Technical Advocate inside the Business Unit
- Evangelizing the value of Cisco security technologies to the field, channel, and customer
- Being the technical arm of the product management team and helping drive product/solution adoption
TMEs have intrinsic product knowledge and detailed technical knowledge about various networking environments where the product is installed and operates. They should be able to clearly articulate customer use cases and technical differentiators of a product, work with product managers to identify customer requirements and product gaps, and help product management prioritize them.
Responsibilities:- Being the technical advocate and domain expert on SaaS-based security offers inside the Business Unit for customers.
- Evangelize the value and utility of Cisco security technologies to customers, the field, and channel partners.
- Influence the direction of product development decisions and partnering with peer groups to implement a complete vision for market leadership and industry excellence.
- Work with peer product teams across Cisco to drive native and orchestrated integrations to build world-class enterprise solutions.
- Drive the strategic plan for technical marketing consistent with the broader business strategy of the product portfolio.
- Develop compelling technical collateral by synthesizing complex concepts into customer, field, and channel-centric materials.
- Ensuring vital content, training programs, and design implementations are available to the system engineers, solution architects, and partner technical communities.
- Engage with strategic customers to better understand the environment where our products are deployed and where we should innovate to excel.
- Participate in the development process to provide in-depth customer and technical understanding to Engineering and Product Managers.
Who You Are- An accomplished technical leader in cyber security with an outstanding work ethic and demonstrated success in security product design, implementation, and demonstration.
- Bring IT and networking industry knowledge, a driven background, and years of technology experience to aid in technical selling, explaining features and benefits to customers and partners, and crafting and configuring products and solutions to meet specific customer needs.
- Build relationships among Cisco sales, engineering, marketing, and customers.
- Develop and deliver clear technical presentations and white papers on complex topics.
- Strong technical writing and presentation creation skills.
- Build and deliver technical white papers and business/technical presentations.
- Work with limited supervision in defining initial goals and addressing complex issues as they arise.
Minimum Qualifications- Bachelor's degree or equivalent experience with 10+ years related experience designing, securing, and managing medium to large-scale email security technology deployments in the enterprise and service provider markets.
- Experience in designing, provisioning, and supporting SMTP MTAs and integrating with cloud and customer-premise email solutions
- Experience with email and encryption (TLS, SSL, S/MIME), mail filtering policy, DNS (DKIM/SPF and DMARC), and LDAP
- Experience in cloud and container frameworks, Network Automation, PaaS, or SaaS technologies.
Preferred Qualifications- 5+ years of overall experience in technical or product marketing, sales, or engineering.
- 1+ year of experience with engineering skills in building secure public cloud connectivity solutions.
- 1+ years of experience designing and operating AWS, Azure, or GCP networks.
- Solid understanding of SMTP RFCs
- Experience in Virtualization, Programming, or Software Defined Networks
- Experience in Scripting and API's.
- Good knowledge of Microsoft 365, Azure, and AWS
- Agile and DevOps culture and iterative development practices are key transformations we undertake.
- Experience working with remote teams and a global organization, which is 24x7.
- Relevant certifications include AWS Certified Solutions Architect, AWS Certified Security, Google Professional Cloud Architect, Azure Solutions Architect Expert, CCIE Security, GIAC, and other technical certifications.
We tackle whatever challenges come our way. We have each other's backs, recognize our accomplishments, and grow together. We celebrate and support one another – from big and small things to big career moments. And giving back is in our DNA (we get ten days off each year to do just that).