Elastic Sr Director Sales Excellence 

United States 

376913139

• Bring together the best ideas by crafting innovative sales programs, and launching impactful selling campaigns and content on a global scale—helping teams work smarter, faster, and more efficiently.
• Lead the charge in creating clear, consistent, and effective standards for proposals, Statements of Work (SOWs), Level of Effort (LOE) estimations, and selling methodologies—ensuring teams worldwide have the tools they need to succeed.
• Keep improving! Run retrospectives on key pursuits, uncover what’s working (and what’s not), and share those insights to elevate the entire team.

• Help drive success in our most sophisticated pursuits by supporting regional sales teams, ensuring quality proposals, and improving quality across the business.
• Be the go-to guide for high-stakes pursuits, stepping in to design creative solutions, align leadership, and enable Elastic to win.
• Provide hands-on mentoring, strategic guidance, and critical support—ensuring teams operate at the highest level across multiple regions and pursuits.

• Empower our teams to succeed by driving enablement and building a strong, collaborative global sales community of practice.
• Act as a trusted strategic partner for field teams, providing authoritative guidance on pursuit strategy, account planning, and governance to ensure their success
• Foster knowledge sharing and continuous improvement, ensuring our Services team stays ahead of the curve.
• Nurture a high-performance, customer-first culture within Sales Excellence — where excellence, innovation, and impact thrive.

• Work hand-in-hand with cross functional teams across product, sales, marketing, and operations—sharing valuable insights and ensuring seamless service integration to fuel success.
• Be the voice of the customer in strategic engagements, ensuring Elastic solutions align perfectly with their business goals and deliver real impact.
• Deliver executive-level insights, reporting on engagement success, highlighting key risks, and showcasing measurable business outcomes.

• 10+ years of sales experience selling Professional Services and/or IT Consulting.
• Consistent track record selling both high-value, sophisticated services engagements ($500K+) and fixed-scope, quick-start projects aimed at accelerating adoption of new software/technologies.
• Extensive experience in pre-sales engagement, solution design, and SOW development.
• Strong financial and business discernment, with expertise in forecasting and services revenue management.
• Hands-on experience mentoring and leading sellers globally.
• Strong communication and collaboration skills in a sophisticated, matrixed environment.
• Ability to travel 25%-65% of the time, as required.

• Elastic Certified Engineer certification
• Passion for open-source technology and business model

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws; view posters linked below: Poster; Poster; Poster and (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic