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Apple AppleCare Support Engineering Project Manager - iCloud Apple Account Find United States, Texas, Austin 370608299
03.04.2025
- Bachelors degree in Computer Science or Engineering or equivalent work experience in C.S. / engineer
- 5+ years of related industry experience with a focus on Project Management
- Outstanding communication and presentation skills, written and verbal, to all levels of an organization (including executives)
- Analytical and creative problem solver with a successful track record handling large-scale, high-profile projects and deadlines.
- Ability to distill highly complex, technical concepts into audience appropriate language
- 8-10 years of related experience in a Project/Program Manager role is preferred
- Analytical problem solver who thrives on data collection, analysis, and strategic decision-making based on quantitative results
- Tells compelling stories using data, explaining abstract concepts using accessible language
- Curious about how customers use Apple products and where their expectations aren't met
- Consistent track record of successfully managing multiple projects, consistently meeting deadlines, and achieving project objectives as a project manager
- Strong work ethic, high energy and able to juggle multiple priorities, ability to deliver assigned work on time
- Comfortable with ambiguity
- Familiarity with Apple’s Software Services products including iCloud, Apple Account, FindMy, and iMessage
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