PNC Software Engineering Group Mgr 

United States, Pennsylvania, Philadelphia 

367795511

Preferred Skills:
• ITIL - ITOM/ITSM Knowledge and experience
• SRE Site reliability Engineering experience
• Self Sufficient
• Experience building and managing global teams.
• Experience managing a support team in a versatile changing environment.
• This is a Production Support position which includes many nights and weekends and being on call 7x24 to support the operation.
• Experience managing Infrastructure drift between multiple environments.
• Support will include collection and payment functions. Operational knowledge of these business functions is a plus.
• Experience in Situational leadership managing technical issues guiding a team through recovery.
• Effective communication techniques.
• Experience in monitoring tools such as Dynatrace, Big Panda.
• Experience in managing Operating Systems upgrades such as Linux, Widows, Oracle, SQL
• A great understanding of risk controls and compliance standards to goals.
• Ability to work collaboratively and develop meaningful relationships across technology and business teams.
• Strong background in troubleshooting and remediation techniques.
• Ability to manage and drive priorities across several groups.
• Strong sense of ownership, and ability to instill that sense of ownership across the team.
Job Description

• Manages multiple development projects, development groups and/or application support functions for a major business segment.
• Oversees the development and implementation of multiple, complex, organization-wide systems .
• Allocates and ensures resource arrangements during the application development life cycle .
• Maintains relationships with clients to ensure the implementation quality of application systems .
• Provides solutions or recommendations on complicated technology issues for application development and implementation .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Application Delivery Process, Application Development Tools, IT EnvironmentRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

California Residents

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