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As a Sales Operations, you will apply your strategic and analytical skills to major company challenges. You will produce actionable reporting and analysis, manage sales territories and seller goals, and partner with cross-functional leadership to influence decision making results. You will team with world-class professionals to develop and test strategies that improve sales velocity and ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
Roles and responsibilities:
Strategic & analytic orientation: A proven track record of decision making and problem solving based on sales pipeline analytics.
Develop and maintain detailed sales business plans and forecasts.
Own/oversee sales pipeline and funnel data to identify opportunities to increase velocity, conversion rates, etc.
Develop and maintain seller territories, sales goals and sales incentives.
Analyze market and sales data and report on key findings to inform sales and marketing strategy.
Maintain a high level of data hygiene/integrity to inform accurate reporting and decision making.
Sales Process Management: Demonstrate deep understanding of best practices for a well managed SaaS sales process. Continuously focus on improving sales velocity by improving and aligning processes, systems, data/reporting, and other tools to enable sellers.
CRM Business Owner: Demonstrate a deep understanding of Salesforce (SFDC). Drive customizations and other sales enablement tools to enable multiple sales revenue streams at scale. Ensure integration across partner teams.
Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the business strategy. Oversee multiple projects and programs concurrently.
Partnership: Work closely with colleagues across Capital One including: Sales, Marketing, Business Operations, IT, Finance and others to drive improvements in process, quality, service, and profitability. Partner with marketing to align lead gen activities with sales strategy.
Strong business judgment, leadership and integrity: A tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business.
Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.
Clear results orientation: Display an intense focus on achieving both short and long term goals. Drive and execute an agenda in an uncertain and fluid environment.
Basic Qualifications:
Bachelor’s Degree or military experience
At least 3 years experience in sales operations
At least 2 years of experience in project management
Preferred Qualifications:
Master’s Degree in Business or a Quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics or Engineering
5 years of experience in SaaS sales operations
3 years of experience managing Salesforce or similar CRM
Experience in process engineering, product management and design thinking
Successful track record of working and thriving in a dynamic, entrepreneurial environment
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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