JPMorgan Servicing Travel Advisor Chase 

United States 

365537653

Job Responsibilities

• Arranging all elements of business travel from initial request to completion for corporate account clients and preparing and distributing clients’ travel documents
• Providing best-in-class customer service that exceeds clients’ expectations and projecting a positive attitude with high energy, diplomacy, and creativity in work strategies
• Developing relationships with clients to improve their overall service level and working with a team to ensure worldwide coverage for clients
• Participating in operational projects, trainings, and functions as appointed by your manager or team lead
• Utilizing Global Distribution Systems (GDS) Sabre or Apollo to arrange appropriate segments of travel including car, hotel, air, and rail
• Communicating operating standards, protocols, and core values to suppliers and clients appointed to specific arrangements
• Utilizing proprietary and authorized vendor technologies to manage client profiles, documents, policies, unused ticket management, compliance, and savings documentation

Required Qualifications, Capabilities, and Skills:

• Minimum 3 years of recent experience as a Corporate Travel Consultant/Agent or 3 years within an equivalent position is required
• Minimum 3 years of full functional use with Global Distribution Systems (GDS) such as Sabre is required
• Ability to use GDS to execute seat assignments and upgrades, and create and send itineraries, ticketing, exchanges, refunds, queue sorting, MCOs, Amtrak tickets, and Phase IVs is required
• Extensive expertise of domestic and international airports and cities, as well as their inherent logistics as it relates to business/corporate travel is required
• Working knowledge of Microsoft Office (Outlook, Word, Excel, Teams, etc.)
• High school diploma or GED equivalent

Preferred Qualifications, Capabilities, and Skills:

• Being able to pivot quickly