Walmart Senior Product Manager Store Returns 

United States, California, Sunnyvale 

360308618

This position reports to , Product Management

Job Responsibilities:

Define the strategic direction for key returns initiatives, focusing on enhancing the return experience for customers and associates, and improving NPS.

analytical methods and tools to opportunities and prioritize what is most important for our customers and associates.

• Lead transformational initiatives to achieve significant goals and KPIs.

• Supervise system solutions for returns, ensuring end-to-end ownership through collaboration with relevant cross-functional groups.

• Work closely with retail and store product teams to incorporate customer and associate feedback into product development and enhancement.

strong communication

• Champion customer and associate needs: Understand and create remarkable experiences for customers and associates.

Preferred Qualifications

Bachelor’s degree

• Minimum of 6 years of experience in product management, business consulting, supply chain, or a related field in retail or post-purchase.

• Experience working directly on products associates use to

• Proven track record

• Familiarity with technical solutions used at large retailers, including system architecture, APIs, and data science.

• Understanding of agile

• Experience in leading cross-functional teams to solve complex business problems and deploy innovative solutions.

• Excellent written and verbal communication skills with the ability to champion product solutions throughout the organization.