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EY In-Office Support Specialist Essential Services Crew- Toronto 
Canada, Ontario, Toronto 
357055055

06.05.2025



As an In-Office Support Specialist, you will join our Essential Services team. You will provide day-to-day in-office support to the staff, senior and management teams in all aspects of business immigration client accounts.Skills and attributes for success

  • Responsible for carrying out repetitive administrative processes in support of our clients and resolve administrative issues and concerns.
  • Maintain exceptional record-keeping practices by organizing, classifying, and archiving all relevant documents and data online.
  • Monitor key mailboxes, record, and update key immigration data across various internal systems. This includes diligently fact-checking each detail to ensure maximum accuracy.
  • Compile documents including electronic notices, case files and other legal documents related to immigration processes.
  • Track and validate detailed data and reports, highlighting issues for the teams’ further review.
  • Strong administrative skills and ability to perform in a dynamic, time-sensitive environment.
  • Effectively and efficiently manage multiple projects and competing deadlines with minimal supervision.
  • Adapt to changing priorities and remain flexible to meet in-office support needs, take initiative and anticipate what is required to accomplish various goals.
  • Assist with printing, photocopying, scanning, arranging, and monitoring correspondence.
  • Prepare outgoing couriers including processing and printing courier labels using specialized courier computer terminals, and reviewing and sealing packages ensuring correct contents are enclosed.
  • Comfortable with technology, specifically Adobe and Microsoft Office Suite.
  • Eager to learn new technologies and further develop existing technology skills.
  • Provide ad hoc support to team members when working on projects and document production.
  • May be required to work extra hours during important deadlines (such as month, quarter, and year ends).

Qualifications

  • Ability to be in the office M-F
  • College diploma in Office Administration, Business or Communications is preferred.
  • Experience working in an office setting, performing administrative tasks, and data entry.
  • Exceptional attention to detail and ability to multitask.
  • Excellent organizational, and verbal/written communication skills.

Additional skills

  • The ability to work independently in a fast-paced, dynamic team-oriented environment.
  • Ability to multi-task and take on a variety of projects.
  • High level of professionalism to handle sensitive and confidential information.


EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.