JPMorgan Business Operations Analyst 

United States, Pennsylvania, Philadelphia 

355325834

As a Payment Settlement Analyst, within the Sales team, you will emphasize the importance of the role in maintaining accurate reconciliation in the healthcare payments sector. You will monitor electronic payment settlements, perform bank reconciliations, manage invoicing processes, and resolve account chargebacks.

Job Responsibilities:

• Monitor electronic payment settlements (EFT, ACH, Credit Cards) to ensure accuracy between healthcare providers, health plans, and patients.
• Perform bank reconciliations and manage invoicing processes.
• Create and manage cases in Salesforce for ACH Returns, ensuring timely resolution through customer outreach.
• Collaborate with customers and processors to resolve account chargebacks.
• Research and address reconciling items as needed.
• Prepare daily and monthly settlement reports for compliance and audit purposes.
• Stay informed on electronic payment processing, NACHA rules, and new payment products in an innovative environment.

Required Qualifications, Capabilities, and Skills:

• Proficiency in Microsoft Office, especially Excel.
• Strong oral and written communication skills.
• Ability to communicate effectively across departments, fostering a positive and cooperative work environment.
• Proven ability to manage multiple priorities in a fast-paced setting.
• Discretion with confidential information.
• Team-oriented with a commitment to company success.
• BA/BS in Finance or Accounting.

Monday-Friday, 8:00am-5:00pm