Cisco Head Strategy Webex CX Solutions 

Australia, New South Wales, Sydney 

354289901

Join a team of incredibly passionate and accomplished professionals, with a culture of collaboration! In a matrixed environment you will work many cross-functional teams including:

• Webex Collaboration leadership
• Cisco Global CX Business Unit leadership and product management
• Collaboration Product Sales Specialists and Solution Architects
• Cisco Account Management Teams and executive stakeholders
• Channel Partners

Your Impact

Your work will be deeply collaborative: you will co-develop regional strategies and priorities, define the operating model for our specialist overlay sales team, segment the market to optimize scale, and identify the right solutions to position in each sub-region. You'll also help define success metrics and track performance over time.

Operationally, you will support our forecasting and planning rhythm and play a key role in supporting the sub-regional teams in the planning and execution of monthly business reviews and contributing to the regional QBR process with global sales and BU leadership.

Minimum Qualifications:

• A strong background in selling and evangelizing SaaS and enterprise software to C-Suite, Line of Business, and IT buyers, specifically in the CX technologies vendor space.
• Experience with Customer Experience technologies such as Contact Centre solutions (preferably CCaaS), digital and conversational AI/ML, bots, workforce optimization and digital messaging platforms (CPaaS)
• Credibility and depth in the CX domain, ideally with regional experience across APJC.
• Experience in sales, strategy and customer-facing roles, and can communicate fluently between product teams and go-to-market functions.
• You thrive on complexity, can simplify the story, and are comfortable presenting to internal executives, customers, partners and analysts alike.

Preferred Qualifications:

• Excellent communication and strategic planning skills, while being self-motivated with a focus on execution.
• Strategic and creative thinker with the ability to propose innovative strategies for significant growth and technology adoption.
• Experience in cross-functional collaboration to achieve strategic outcomes.
• Ability to influence and lead within a matrixed organizational model.
• Self-starter with a proactive approach to driving results.