Sony Vice President Sony Engagement Platform Services United States, Texas, Euless 352469267
Join thebuild atdefine the foundation forpossible in the realm of engagement. To learn more visit:
Key Responsibilities
- Define and Execute the Platform Engineering Strategy: Develop and implement the vision for engagement ecosystem, including storefronts, digital purchases, subscription services, and Venues and events.
- Enhance Platform Capabilities: Drive innovation in real-time personalization, intelligent search, promotions, and recommendation systems to elevate the shopping experience.
- Scale Sony’s Subscription Infrastructure: Optimize subscription services to ensure seamless onboarding, engagement, and retention.
- Advance Audience Technology & Engagement: Leverage data-driven solutions for audience segmentation, retargeting, campaign automation, and content personalization.
- Develop Customer Lifecycle Acquisition Technology: Build and enhance technology solutions that optimize engagement, conversion, and retention:
- Engagement & Conversion – Implement AI-driven personalization,
- recommendation engines, and behavior-driven automation.
- Retention & Loyalty – Improve email automation, CRM solutions, loyalty programs, and re-engagement campaigns.
- Customer Experience & Personalization – Deploy on-site behavior tracking, AI-powered search, and tailored content delivery.
- Build a centralized Developer Portal & API Ecosystem for documentation, SDKs, and API access, ensuring streamlined onboarding and self-service tools for developers.
- Reduce friction in the developer journey by implementing automated testing
- environments, sandboxed API access, and AI-powered documentation assistance.
- Lead Account and Identity Systems: Oversee the development and integration of secure, scalable identity and authentication services, ensuring seamless sign-in experiences and account security across Sony platforms.
- Foster Cross-Functional Collaboration: Partner with Product, Data, AI/ML, Security, Finance, and Operations teams to align commerce capabilities with business goals.
- Build and Mentor a High-Performing Team: Attract, develop, and retain top engineering talent in commerce, search, personalization, and identity technologies.
- Ensure Compliance and Security: Maintain the highest standards for data privacy, security, and global regulatory compliance.
- Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above
Qualifications
- 15+ years of experience in commerce, fintech, or digital platforms, with at least 10 years in engineering leadership roles.
- Proven expertise in commerce platforms, digital storefronts, subscriptions, account and identity management.
- Deep knowledge of cloud-native architectures (AWS, Azure, GCP), microservices, and event-driven systems.
- Strong background in AI/ML-driven personalization, intelligent search, and recommendation systems.
- Experience optimizing acquisition technology stacks, including audience segmentation, lifecycle, and campaign automation.
- Familiarity with compliance standards (GDPR, CCPA, etc.).
- Ability to influence and partner with executives across product, marketing, finance, security, and operations.
- A track record of attracting, developing, and leading world-class engineering teams.
- Strong communication and storytelling skills, capable of aligning technical initiatives with business objectives.
- Global experience with an ability to navigate cultural nuances and lead dispersed teams.
Why This Role?
- Industry Impact: Influence the commerce platform behind one of the world’s largest gaming and entertainment ecosystems.
- Innovation-Driven: Work at the intersection of gaming, fintech, and AI-powered commerce solutions.
- Scalability & Reach: Build and optimize commerce systems that power transactions for hundreds of millions of players worldwide.
- Leadership Opportunity: Lead a team shaping the future of Sony’s Engagement Subscriptions, and identity management technology.
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What we offer you:
Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee assistanceplanand comprehensive behavioral health benefits
Fertility benefits, including surrogacy,and adoptionassistanceprograms
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
Short-term & long-term disability plans
Paid parental and caregiver leave
401(k) Plan with pre-tax, Roth, and after-tax options andcompany matchwith immediate vesting
Education assistanceand student loan programs
Other Programs:
Flexible Work Arrangements, including remote and hybrid work schedules
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release),and a winter break between Christmas and New Year’s Day (based on business needs)
Referral bonuses (subject to eligibility)
Matching gift program
A wide variety of employee business resource groups (EBRGs)
Special discounts on Sony products, offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
Annual incentive bonus
All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.
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