Capital One Senior Manager Portfolio Product Operations 

United States, Virginia, Arlington 

351236577

Center 3 (19075), United States of America, McLean, Virginia Senior Manager, Portfolio and Product Operations

What You’ll Do:

• Support and drive maturation of our Portfolio and Product Operations team through effective implementation of the three pillars of Product Operations.

• Provide the Cyber organization and specifically, Cyber Product Management, with the tools, methodologies, frameworks, and knowledge they need to effectively scale and provide value to the customer.

• Employ your knowledge and expertise of Product Management best practices to empower the Cyber Product Management organization to collectively, effectively and efficiently drive the most meaningful outcomes for the Cyber organization.

• Develop quantitative metrics, tooling, and reporting in partnership with key stakeholders such as Finance, Risk, and Operations.

• Create dashboards for Cyber Service Areas and teams, providing simple and predictable performance insights to be leveraged to optimize delivery.

• Establish a robust set of KPIs to measure the effectiveness of the Portfolio and Product Operations team’s impact across Cyber.

• Drive Cyber Service teams’ agile adoption and maturity through the establishment of guiding principles, training, and hands-on-coaching.

• Build on the vision of how the Cyber Strategy is deployed and help senior leadership see, through effective Portfolio Management, the most important opportunities across the Enterprise to enhance the delivery of Cyber goals and identify compounding delivery risk at the enterprise level.

• Identify ways to improve and streamline business processes.

• Forge relationships with key stakeholders to ensure delivery of commitments.

• Communicate effectively and succinctly with key stakeholders to drive improvement.

• Assist and drive project and program delivery, including project and process management, reporting, engagement in senior leadership meetings, drafting and reviewing materials for senior management and other governance activities.

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 7 years of experience in program, project, or process management

• At least 4 years of experience as a Scrum Master or Release Train Engineer

Preferred Qualifications:

• 5+ years of experience working in Agile, Lean, or SAFe environments

• 4+ years of experience with Google sheets, JIRA, Tableau and Confluence

• 4+ years of experience with complex stakeholder management

• 3+ years of Cyber or Technology experience

• 3+ years of experience in Technical Product Management

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.