JPMorgan Social Media Manager 

United Kingdom, England, London 

34957469

Social Media Manager – Marketing

We are seeking a skilled Social Media Manager to create, implement and optimise marketing campaigns across our social channels. The role will focus on developing best in class content and initiatives that drive brand and business impact, ensuring consistency and relevancy across the social channel mix.

You will collaborate with key internal partners across marketing, campaigns, design, and product to activate campaigns across our social platforms. You will own the day-to-day running of our social media calendar (using tools such as Sprinklr), and explore new opportunities to drive social media impact.

This position provides a unique opportunity to operate in a dynamic environment within the firm. We work in a hyper-collaborative way in which we value and expect the following behaviors:

• Put customers first
• Value common sense and simplicity over complexity
• Make decisions quickly and move nimbly
• Celebrate diverse ideas
• Succeed and fail together as a team

Key Responsibilities

• Own the development of Chase UK’s monthly social calendar, incorporating new themes and ideas whilst maturing the existing organic strategy
• Work with internal teams to create and launch new assets across both organic and paid social
• Own reporting for both earned and owned social media, feeding insights and trends back into the business.
• Create and manage the development of Chase UK’s Influencer strategy
• Support the activation of key product and marketing initiatives such as sponsorships
• Improve engagement by optimising existing campaigns, using data to uncover opportunities
• Work effectively across the business, collaborating with teams to drive a clear and positive experience for our customers
• Work with colleagues in the social media team to expand the current employee advocacy program to drive greater engagement and grow the profile of our Senior Leadership team
• Explore new channel and/or tools to improve engagement and efficiency

Key Skills and Experience

• Previous experience working in a social media marketing role (exposure to paid social and/or Influencers desirable)
• Experience with Sprinklr (or a similar social media management tool) essential, with Facebook Business Manager and TikTok Ads experience preferred
• A passion for exploring the latest social media trends
• A natural project manager, with experience in running end-to-end initiatives within a fast-paced environment
• Analytical, with a test & learn mindset, comfortable working with data (and data teams) to identify trends and growth opportunities
• Strong attention to detail with a focus on effective documentation to support collaboration

We Offer

• Supportive environment to combine work and family requirements: flexible work arrangements, plus special support for working parents in emergency situations with free emergency childcare services
• Financial stability: competitive salaries, pension provisions via the BVV and our very own pension plan as well as an accident insurance
• Personal wellbeing: a range of offers available - from on-site medical checks and vaccinations to educational sessions, plus the option to increase your vacation entitlement to more than the standard 30 days pa
• Create a workspace where you can be yourself: you can get involved in our local philanthropic agenda as well as join employee networking groups
• Build your career: benefit from our bespoke mentoring programme and a broad range of learning and development offerings