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Jacobs Rail Client Account Manager 
United States, Pennsylvania, Philadelphia 
342072964

01.02.2025
Your impact

This requires a functional operational and political understanding of Amtrak and the FRA and their key agency relationships, rail funding responsibilities and project delivery interdependencies.

In this role, you will engage with, and lead, select delivery and sales teams around the U.S. in a common vision of success. We’ll look to you to represent Jacobs to Amtrak and FRA in a proactive, positive, caring, solutions-oriented approach, consistent with our values, by engaging the broader firm’s depth of resources and diverse expertise to further enhance our offerings to meet both agency’s needs.

You will secure management commitment and influence/attract key staff for pursuits while advocating on the agency’s behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth.

As a leader, we’ll empower you to develop trust and credibility with Amtrak, FRA and industry partners by engaging in business discussions to formulate winning portfolio diversification solutions. You will also identify higher levels of agency engagement for Jacobs’ executive sponsors.

You will mentor, coach and direct a diverse set of internal teams by coordinating and facilitating pursuit decisions, and helping to develop required sales costs aligned with opportunity potential and return on investment objectives. You will actively partner with your National Account Strategist and client service teams by leading them through the disciplined sales process including developing the win strategy, technical and price proposals, interviews and presentations, contract negotiations, and other client service and engagement initiatives.

The Amtrak CAM will be responsible for alignment with Jacobs’ corporate strategy and growth goals. You will refine and overall account plan that involves both organic growth and opportunities for new services and digital products to supply to Amtrak. You will integrate with national leadership and local and regional sales, operations and market solutions teams to achieve the One Jacobs approach to client and project development, as well as staff attraction and retention.

Here's what you'll need

Significant rail/transit industry, or equivalent transportation, experience

Ability to strategically identify and grow services throughout the passenger rail industry

Ideally, you'll also have:

Experience with Amtrak, FRA and partner agencies, and host railroads

FRA-regulated railroad experience, including federal funding and project development processes understanding

Ability to take-on and deliver billable work

Strong understanding and ability to deliver winning pricing strategies

Ideally located in the Mid-Atlantic along the Northeast corridor( Preferably, Washington, DC, or Philadelphia, PA)