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JPMorgan Content Design Vice President - Corporate Technology
United States, New Jersey, Jersey City
340398597

30.11.2024

שיתוף

Elevate user engagement through strategic content design, fostering inclusive and intuitive digital experiences.

Job responsibilities

Develop and implement content design strategies for multiple components of a product or a series of small products, ensure alignment with business requirements and user experience goals
Facilitate end-to-end discovery workshops with designers to gain a better understanding of the underlying narrative and optimal content architecture required to make the product intuitive and highly usable
Use content models and taxonomies to design, structure and organize digital content to effectively guide customers through the experience and simplify complex technical concepts
Collaborate with cross-product teams to develop consistent voice and narrative structures across products and services
Champion inclusive language for a diverse audience, ensure seamless, positive interactions throughout the customer journey

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focusing on digital products and platforms
Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites
Expertise in written and verbal storytelling, crafting clear, engaging content that effectively clarifies complex concepts for diverse audiences, adhering to industry standards and best practices
Extensive experience facilitating workshops for product and experience design, creating compelling content journeys
Advanced technical literacy and deep understanding of content platforms and their impact on user experience

Preferred qualifications, capabilities, and skills