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Nova Application Scientist United States, Oregon, Hillsboro 338839742
29.08.2024
Why Nova:
- Certified Best Places to Work from "Great Places to Work" in 2022, 2023 & 2024 (Rated by our employees) Top 30 in our industry category
- Doubled in revenue from 2020 to 2022
- Customer focus: We value building strong relationships. You'll be the face of Nova, working closely with customers to understand their needs.
- Continuous learning: We're passionate about growth. You'll gain in-depth knowledge of cutting-edge metrology tools, participate in industry trainings, and receive ongoing mentorship from experienced engineers.
Responsibilities
- Develop optical metrology applications for Nova’s products in semiconductor manufacturing
- Support company’s activities on-site and at other key accounts as necessary – projects include beta evaluations, new product introduction, head-to-head evaluations, customer production ramp, etc.
- Provide on-site application support to Nova’s strategic customer
- Solve application problems received from customer End Users, Applications Manager and Nova Service team in a timely manner
- Develop a strong working relationship with Nova customers and Nova employees
- Test new features in Nova’s products and make proposals for software/hardware changes to support new capabilities
- Train & update customers, peers in the applications group and other Nova employees
- Assist End Users and Nova service engineers in troubleshooting Nova products in the field
- Maintain a high level of knowledge of the semiconductor process and industry trends
- Remain involved and up-to-date with new application solutions and products
- Perform demos and make presentations to Nova customers as required
- Support development of new application features and assist in their market penetration
- Support various pre and post sales activities and assist in marketing activities
- Provide assistance with other key projects as necessary
Requirements
- At least 2 years of experience in related field
- Be familiar with customer operating methods, procedures, and policy
- Adhere to customers’ site policies and guidelines with regard to performance and behavior
- Maintain customers’ information with the utmost confidentiality
- Having experience in Advance Packaging Process flow is a plus, but not required
- Self-starter with high energy and strong work ethic
- Highly collaborative and able to manage conflict
- Exceptional presentation, verbal skills to clearly articulate technical/analytical information
- Be polite, cordial, considerate, and respectful when communicating with customers, vendors and fellow employees
- Be able to work additional hours in order to complete the tasks, as required
- Be able to travel domestically up to 25%
Qualifications and Educational Requirements:
- Ph.D. or Masters of Science in Electrical Engineering, Physics, Material Science or relevant field
- Strong knowledge of optical metrology systems
- 3-5 years of experience in the semiconductor manufacturing environment
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