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Nova Application Scientist United States, Oregon, Hillsboro 237097754
30.06.2024
Role Description
About us:
- Nova provides insights into process control in the world’s most technologically advanced industry. We employ physics, mathematics, algorithms, software and hardware expertise to redefine the limits of what is possible in semiconductor manufacturing.
- We invite you to join our dreamers and winners and brilliant high- aimers who see impossible as the starting point to exciting challenges, and work together in multidisciplinary global teams to find answers.
- We dive deep to extract unique insights and provide our customers and partners with crucial decision-making data. Each and every one of us helps redefine what people can achieve through technology.
Why Nova:
- Certified Best Places to Work from "Great Places to Work" in 2022 & 2023 (Rated by our employees) Top 30 in our industry category
- Doubled in revenue from 2020 to 2022
- Customer focus: We value building strong relationships. You'll be the face of Nova, working closely with customers to understand their needs.
- Continuous learning: We're passionate about growth. You'll gain in-depth knowledge of cutting-edge metrology tools, participate in industry trainings, and receive ongoing mentorship from experienced engineers.
Responsibilities
- Develop optical metrology applications for Nova’s products in semiconductor manufacturing
- Support company’s activities on-site and at other key accounts as necessary – projects include beta evaluations, new product introduction, head-to-head evaluations, customer production ramp, etc.
- Provide on-site application support to Nova’s strategic customer
- Solve application problems received from customer End Users, Applications Manager and Nova Service team in a timely manner
- Develop a strong working relationship with Nova customers and Nova employees
- Test new features in Nova’s products and make proposals for software/hardware changes to support new capabilities
- Train & update customers, peers in the applications group and other Nova employees
- Assist End Users and Nova service engineers in troubleshooting Nova products in the field
- Maintain a high level of knowledge of the semiconductor process and industry trends
- Remain involved and up-to-date with new application solutions and products
- Perform demos and make presentations to Nova customers as required
- Support development of new application features and assist in their market penetration
- Support various pre and post sales activities and assist in marketing activities
Requirements
- Be familiar with customer operating methods, procedures, and policy
- Having experience in Advance Packaging Process flow is a plus, but not required
- Adhere to customers’ site policies and guidelines with regard to performance and behavior
- Maintain customers’ information with the utmost confidentiality
- Self-starter with high energy and strong work ethic
- Highly collaborative and able to manage conflict
- Exceptional presentation, verbal skills to clearly articulate technical/analytical information
- Be polite, cordial, considerate, and respectful when communicating with customers, vendors and fellow employees
- Perform with the highest degree of integrity and dignity
- Be able to travel domestically up to 25%
- Self-starter with high energy and strong work ethic
- Highly collaborative and able to manage conflict
- Exceptional presentation, verbal skills to clearly articulate technical/analytical information
Qualifications and Educational Requirements:
- Ph.D. or Masters of Science in Electrical Engineering, Physics, Material Science or relevant field
- Strong knowledge of optical metrology systems
- 3-5 years of experience in the semiconductor manufacturing environment
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