Uber Head Driver Operations 

United States, West Virginia 

338203298

About the Role

The Head of Driver is responsible for:

• Growth of the newly launched Taxi Rideshare (自家用車活用事業）and the Communal Rideshare (自家用有償運送 ）
• Building the Taxi and Rideshare driver recruiting funnel
• Our Driver-Partners’ (DP) growth and end-to-end experience with Uber including our Driver side budget planning and product configuration/improvement.

Your Impact in Role

• Set The Strategy: You will look 1, 3, and 5+ years out to define our Driver and Rideshare vision, strategy, and priorities for your team and the wider cross-functional organization.
• Lead: You will lead and manage a team of highly analytical and empathetic individuals who care deeply about DPs and Rideshare's growth in Japan. You will be expected to excel as a coach and grow individuals into future business leaders.
• Understand Regulations & Policy: Ridesharing regulations are complex and evolving. You will cut through this complexity to deliver our partners all the benefits of the Uber platform by creating and maintaining processes that achieve full compliance while simplifying the DP experience.
• Collaborate: You will live and breathe the DPs and our partner’s experience and fiercely advocate for them to ensure they are at the center of Uber’s decision-making. You will work closely with cross-functional teams to achieve these outcomes.
• Advocate for Japan: You will work closely with the Product organization at our head office in San Francisco and regional offices to ensure the effective rollout of products and build business cases for Japan’s specific product needs.

The Experience You'll Bring

• 8+ years of deep experience, including hands-on management of functions that include some combination of the following: operations, analytics, project management, management consulting, or related experience.
• Japanese & English Fluency.
• Leadership experience—People drive Uber and are, therefore, the most important asset this company has. You are passionate about setting an inspiring vision and direction, developing your team, and helping them grow professionally.
• Analytical rigor and sound business judgment - We use data to inform our decisions; you’ll quickly identify what data you need to solve a problem and how to analyze it to get to the answer. You’ll have experience dealing with complex data sets, deriving actionable insights, and checking against what you see in the real world. You will use these insights to quickly establish the highest value priorities and develop a strategy to pursue them.
• Stakeholder management - Experience working closely and communicating effectively with internal and external stakeholders in an ever-changing, rapid-growth environment with tight deadlines.
• Clear communication—You are a clear and concise communicator who can quickly synthesize information and highlight key takeaways.
• Creative, solutions-driven mindset—You have a “get things done” attitude. You are willing to get “in the trenches” to work with our stakeholders to develop creative solutions to challenges that haven’t been addressed before.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .