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Apple Production Support Engineer Retail Engineering Early Career United States, Texas, Austin 335792280
11.07.2024
Description
As a member of the support engineering team, you will take an active role in the definition and evolution of standard practices and procedures.- Automation, maintain support documentation and debug sophisticated production issues.
Minimum Qualifications
- BS degree or higher in CS or related field.
- Skills and experience in monitoring, alerting, fault analysis, and automation.
- Strong troubleshooting and problem-solving skills.
- Coding knowledge in Java, Scala and frameworks related to Java.
- Good knowledge of RDBMS, PL/SQL and noSql.
- Good knowledge of Unix Shell Scripting
Preferred Qualifications
- Excellent follow through, organizational ability, and flexibility in a dynamic, demanding environment.
- Working experience on cloud infra, like AWS, is a plus.
- Experience with Splunk, monitoring tools, APM & observability.
- Support experience with eCommerce platform.
- Exposure to Incident and Problem Management processes.
- Strong collaboration and interpersonal skills.
- Strong communication skills and ability to coordinate with multiple teams.
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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