JPMorgan Digital Identity Technical Product Manager 

United States, Texas, Plano 

335652762

Job Responsibilities:

• Develops a product strategy and vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog, defining clear and actionable user stories, and prioritizing features that align with the group's business and technical objectives
• Builds the framework and tracks the product’s key success metrics such as cost, feature and functionality, risk posture, and reliability
• Works with cross-functional teams to deliver secure, scalable identity services
• Supports the rollout of modern authentication methods including passkeys, FIDO2, MFA, and federation standards including OIDC and SAML
• Monitors key performance indicators such as application and user adoption rates and communicates progress to leadership and stakeholders
• Champions identity best practices, drives platform adoption, and supports identity education and awareness across the organization

Required Qualifications, Capabilities, and Skills:

• 5+ years of experience or equivalent expertise in product management or a relevant domain area, with a focus on identity, security, or developing enterprise platforms
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product development life cycle, design, and data analytics
• Familiarity with identity and access management concepts and technologies (e.g., Federation / SSO, MFA, and entitlements)
• Experience working in Agile environments and using tools like JIRA, Confluence, or similar
• Strong communication and stakeholder engagement skills including the ability to translate technical concepts into business value
• Highly collaborative, detail-oriented, and proactive in driving complex initiatives forward

Preferred Qualifications, Capabilities, and Skills:

• Demonstrated prior experience working in a highly matrixed, complex organization
• Working knowledge of authentication standards (SAML, OIDC, OAuth2) and identity providers (e.g., Okta, Azure AD, Ping, ForgeRock)
• Prior experience supporting enterprise migrations or platform consolidation projects
• Exposure to zero-trust, decentralized identity, or emerging authentication models