Honeywell Customer Experience Professional German 

United States 

332106854

We have an opportunity for a to join us at Honeywell , in Bucharest. To be successful in this role you will have some years of experience in customer support or some technical knowledge and excellent German language skills. .

Key responsibilities:

• Coordinate work assignments for a team of internal and external field service engineers in Germany, Austria and Switzerland as well as Worldwide as applied to various types of industrial thermal process maintenance, commissioning and troubleshooting tasks. The diary is populated and organized up to 1 year ahead.
• Evaluate the scope of labor – duration, staff, skills, spare parts, tools, additional equipment needed.
• Quote customers for field service assignments.
• Coordinate field service appointments.
• Monitor customer documentation – technical drawings, operating instructions, safety instructions, risk assessments etc.

Key requirements:

• Excellent German language skills.
• Good English language skills.
• Excellent customer relation’s skills.
• Customer service or sales experience, t echnical background will be considered as advantage

Our offer:

• Competitive Salary regularly increased based on your performance;

• Market-leading Sales performance incentive rewarding your individual achievements;

• Enjoy 25 vacation days per year, plus extra days off for life's special events
• W
  e
  provide meal vouchers;
• Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers);
• Medical Insurance Plan paid by the company;
• Christmas and Easter bonuses;
• Recognition & referral bonus programs;
• Comprehensive induction, ongoing training and development to set you up for success;
• In-house and external learning platforms (Udemy) to continue to expand your skills;
• Work experience opportunities to help you grow your career with us;
• Global employee networks to help you connect and grow;
• Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters;
• In case of unfortunate events, we support you by offering you free days and financial support (handled on a case by case basis) or Family financial aids;
• Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment;
• Your family is growing while working at Honeywell? We congratulate you by offering special bonuses;
• Frequent Employee Engagement activities fostering an inclusive and diverse work environment;
• 3 + 2 hybrid work arrangement to support your work-life balance;
• Flexible working hours
• Fresh fruit days in the office.

  Equal opportunity statement
  We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Join us now and make an impact! #TheFutureIsWhatWeMakeIt

• JOB ID: HRD235134
• Category: Customer Experience
• Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
• Nonexempt