Honeywell Customer Experience Professional with German 

China 

978308831

Pre-Order Entry: Gather and provide timely customer information, maintain data, and handle special requests.

Order Entry: Efficiently process customer orders, resolve issues, and schedule as needed.

Backlog Management: Liaison between departments, facilitate issue resolution, and manage orders effectively.

Claims Management: Handle disputes and financial claims, ensuring swift resolution.

Transition Support: Assist in transition planning, manage documentation, and build professional relationships.

Bachelor’s Degree (or equivalent experience).

Business fluent in written and spoken English, other European languages represent a plus.

5+ years Customer Support and/or equivalent in supply chain / order management / OtC related experience.

0-2 years of experience with reporting, knowledge transfer and/or coaching experience.

Strong knowledge/experience with CRM/ERP system business processes (SAP is required).

Comprehensive induction, ongoing training and development to set you up for success.

Company subsidized medical care, life insurance, multi-sports card, bravo recognition program.

In-house and external learning platforms (Udemy) with unlimited access to give you opportunities to develop.

Cross-functional exposure & opportunity to become a Subject Matter Expert (SME) to ensure you gain multilevel competences.

Company paid pension contribution (PPK) to help you plan for the future.