Capital One Product Design Lead - Manager Level Premium United States, Virginia, Arlington 331047865
What You’ll Do:
As a leader and maker, you’ll be asked to handle responsibilities, including:
Strategy & Planning
Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience
Engaging in portfolio prioritization to help set the strategy and product road map for the team
Managing through shifting priorities to provide clear direction and input on product prioritization and support early product definition
Advocating for the customer through human-centered design methods, including: discovery, research, whiteboard sessions, and user testing
Championing prioritization of design centered product enhancements grounded in research and analysis
Working with partners and teams across various geographies
Embracing and advocating for an experience mindset - this is as important to the work as the results
Discovering & Delivering
Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities
Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams
Driving end-to-end product design by:
Working with researchers to understand customer needs and define opportunities through usability and empathy studies and analyzing data trends
Framing problems, defining insights, and designing new methodologies/practices to serve customer needs
Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes
Planning and facilitating workshops with internal and external stakeholders to align with business needs
Designing within existing — and creating new — standards to enhance design system
Storytelling through business acumen and presenting visual concepts to various stakeholders
Creating end-to-end high fidelity design assets for acceptance, tech development, and delivery to market in partnership with various tech teams
Identifying, sharing, and scaling design patterns and practices across the broader organization
Working with external partners to enable them to deliver high quality experience solutions that live up to the highest standards
Basic Qualifications
At least 6 years of experience with UX/UI design
At least 6 years of experience designing end to end native experiences
At least 5 years of experience with design and prototyping tools, such as Figma
At least 4 years of experience working with cross-functional teams and managing partner relationships
Preferred Qualifications
8+ years of experience designing for cross channel experiences, especially native applications (for both iOS and Android) as well as web
Experience working with existing and building new design systems
Experience building relationships and working with a variety of cross functional business partners to deliver outcomes
Experience managing a cross-functional team
Experience working and contributing to an established design system
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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