Be accountable for day-to-day performance of team/s safety, quality, delivery, cost and productivity
Manage teams of QC Technicians & Team Leads in execution of QC processes, schedule and personnel to ensure smooth operational activities work-flow and work compliance
Promote better quality mindset through inter-department collaborations
Essential Duties and Responsibilities
Oversee resource management and team schedules for smooth execution of daily operational tasks in QC while meeting daily inspection targets and support Work In Progress (WIP) controls within team(s)
Support qualifications of inspectors to independently perform responsibilities for competency/ proficiency capabilities in inspections, measurements, sampling, Quality audits and defect recognition.
Ensure proper product release and rework activities per procedures to support delivery requirements
Lead product characteristics trend monitoring with effective escalation and follow-ups
Demonstrate leadership, teamwork, and problem-solving support to resolve escalated operational issues collaboratively and ensure proper batch segregation
Define goals, clearly communicate these objectives and monitor/correct/recognize work performance respectively. Coach and counsel QC employees.
Manage and resolve QC employee's relation issues and disputes
Manage onboarding activities for new QC employees for training and qualification
Manage ongoing activities for existing QC employees for training and requalification
Identify future training needs and enhance QC employees career opportunities
Responsible to review SOI revisions to enhance improvements for better workflow
Manage Deviation/Out-of-Spec report closures, batch dispositions while ensuring proper root cause analysis and CAPA identification
Accountable for on time operational updates for Tier meetings of the LDMS system
Attend Tier meetings as QC representative, and ensure Tier 1 (Shift Start Up) meetings occur within QC
Promote and support site initiatives including safety programs, lean initiatives, training programs and consistently interpret and apply policies, procedures among employees
Performs other duties as assigned based on business needs.
Conforms with and abides by all laws, regulations, safety rules, policies, and work procedures, and all instructions.
Exhibits regular, reliable, punctual and predictable attendance.
Education
Bachelor's Degree Degree in Engineering or relevant fields or equivalent experience required.
Work Experience
Preferably 3 years work experience in QA/QC related activities.
Added advantage with SAP, cGMP, Basic Lean and/or ISO working experience.
Preferably with exposure to medical device, pharmaceutical or related manufacturing environment.
Preferred Knowledge, Skills and Abilities
Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description
Support and contribute to Lean Sigma programs and activities towards delivery of the set target.
Minimize waste, always ensure efficient work execution by continuous improvements.
Able to comply with the company’s safety policy at all times.
Ensure use of Personal Protective Equipment (PPE) in respective work environments for all members within the shift/s
Report unsafe conditions or acts to responsible persons for corrections and improvements.
Ensure risk assessment control practices are adopted per HIRA for all members within the shift/s
Ensure all legal licenses required for the proper usage of QC equipment are effective for all members within the shift/s
Able to comply with the company’s quality policy at all times.
Lead monitoring / improvement activities to enhance operational support activities.
Participate in establishment and maintenance of documented procedure.
Excellent communication & teamwork skills.
Self-motivated and positive thinking.
Ability to remain calm and professional under pressure.
Proficiency in workplace English for work applications and interfaces.
Time management skills.
Able to flex hours to support all shifts as needed.
Physical Requirements
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Additional Requirements
Manufacturing environment with rotating working shift patterns
Overtime and being on-call are required. Occasionally required to work on different shift patterns
20/30 Vision minimum, at near and/or far with at least one eye with or without corrective lenses and no color deficiency