Job Responsibilities:
- Develop and execute innovative and engaging communication strategies
- Identify, craft and deliver clear and concise communications, including executive messages, business updates, business or human interest stories, organization announcements and employee events
- Lead efforts to deliver and amplify key messages across a variety of owned channels, such as the intranet newsfeeds, digital signage, email messages, newsletters, large employee meetings, LinkedIn, etc.
- Collaborate and/or lead communications efforts for annual and reoccurring internal programs across the business, such as newsletters
- Lead connectivity and collaborate closely with key internal stakeholders and partners on issues impacting our business and to help advance business objectives
- Draft talking points, briefing documents, bylines and other written materials, as needed
- Support both proactive and reactive external communications efforts
- Conduct research and help track down facts in close collaboration with internal team
- Identify opportunities to modernize communications, make process improvements and enhance efficiencies and identify and track key performance metrics to report on results
Required qualifications, capabilities, and skills:
- 7+ years of communications experience in a large, matrixed organization or within a PR agency
- Strong written and verbal skills with the confidence to communicate with senior stakeholders
- Outstanding writing and editing skills; as well as verbal skills with the confidence to communicate with senior stakeholders
- Creative presentation skills (expertise in PowerPoint) to help develop materials that tell a larger story
- Experience working cross-functionally and collaborating with team members at all levels and across the globe
- An obsessive attention to detail, a deep respect for journalism, an appetite for reading around the subject, and a curiosity to learn more about banking
- Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives in a deadline-driven environment
- Ability to work independently to execute on projects while taking direction from multiple managers in a timely manner
- Commitment to maintaining the firm’s high standards related to risk, compliance and its Code of Conduct
Preferred qualifications, capabilities, and skills:
- Experience supporting banking or financial services companies
- Additional multimedia/creative design skills (e.g., Adobe Photoshop, Adobe Premiere Pro, HTML)