Amazon Product Launch Engineer Amazon Robotics 

United States, Massachusetts 

320115154

Key job responsibilities
• Support the Product Launch Manager in defining and executing new product launch plans, providing liaison and coordination activities with Fulfillment and Sort Center personnel.
• Coordinate with local site management to ensure proper operator training, procedural compliance, maintenance and safety practices are followed for new systems under test.
• Coordinate Amazon Robotics staff for new product introduction while onsite. This includes system delivery, install, initial checkout, and data collection.
• Partner with Program Managers and Development Leads to troubleshoot issues quickly and maintain launch plans in a dynamic work environment.
• Capture and synthesize the Voice of the Customer (VoC) for all new product introductions and leverage this information to prioritize system defects and lead the triage efforts with product development.
• Manage multiple projects and tasks simultaneously and effectively influence, negotiate, and communicate with internal and external business partners.
• Assist the training manager in organizing, delivering and improving the relevant product training materials.
• Support cross functional launch retrospectives to incorporate lessons learned into future launch plans.

- 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
- Bachelor's degree

- Knowledge of AutoCAD, VBA, and SQL at the intermediate level
- Experience working with and managing third party vendors
- Experience with Six Sigma, lean manufacturing