Melio Social Media & Community Manager 

United States, New York, New York 

32010149

Social Media & Community Manager

(3 day in-office requirement)

Qualifications:

• At least 3 years of experience in social media management and community-building for a B2B or B2C tech product or platform
• Strong written and verbal communication with a passion for content creation and community engagement
• Experience creating content for online communities, especially for accounting and small business groups
• Strong knowledge of trends on social media, and skilled in managing social media accounts on platforms like Instagram, Facebook, LinkedIn, and X
• Familiarity with online event coordination and management
• Experience using social media tools like Sprout and Canva to create content and schedule posts
• Strong multitasking, time-management, and organizational skills
• A team player who can also work independently

Bonus points:

• Experience working with small businesses and accountants
• Familiarity with fintech or B2B tech industries
• Basic understanding of SEO and PPC

A day in the life and how you’ll make an impact:

• Craft compelling content for social media, tailored to the unique audience and engagement style of each platform (Instagram, LinkedIn, Facebook, and X)
• Develop engaging content for accounting professionals that builds a genuine sense of community, encourages active participation, and nurtures interest in the company’s offerings
• Support and manage online events aimed at building a stronger community, from webinars to Q&As and virtual meetups
• Add a unique brand voice to communications, ensuring consistency and approachability in interactions with users across platforms and in online groups
• Manage and monitor social media accounts, posting relevant and timely content to strengthen the brand’s presence and build a supportive community
• Collaborate with internal teams such as marketing, customer experience, product, business development, product, and more to gather insights and relay community feedback
• Track and analyze social engagement metrics, adapting content strategy based on performance
• Serve as a community advocate, helping gather feedback and insights from users to share with relevant teams for continuous improvement

About Melio USA:

• Competitive compensation packages: We strive to make each and every employee feel valued and appreciated.
• The annual base salary range for this position is $ $90,000 - $110,000.
• Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA.
• 401K matching and stock options: Feel the investment of working at a hyper-growth startup.
• Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.
• Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.
• Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week.
• Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!
• Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities.