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JPMorgan Merchant Services Revenue Realization Product 
United States, New Jersey, Jersey City 
311190502

08.02.2025

Job responsibilities
  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Writes the requirements, epics, and user stories to support product development
  • Work in the MS Revenue Realization Team to drive pricing on new and existing MS deals though out JPM Payments; including overall Pricing Framework, rev share agreements, and other strategic pricing goals
  • Track and manage the end-to-end deal renewal cycle from initiation to renewal date, working with Sales, Legal, and Finance to drive incremental revenue
  • Work with Sales organization to track reprice wins as well as ensure deals are approved through internal governance
  • Owns End-to-end Responsibility of assigned deliverables, including presenting those findings to senior leaders
  • Owns the agenda and runs bi-weekly MS renewal meeting with Sales and senior stake holders
  • Maintain repositories of sales enablement materials, pricing documents, and executed agreements to ensure proper governance; Own individual efforts of the tactical and strategic pricing enhancements/implementations
Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
  • Proficient knowledge of the deal renewal cycle
  • Proficient in data analytics and data literacy in Excel
  • Ability to learn and ramp quickly on a given topic, ask clear probing questions, and present findings clearly in a fast paced demanding environment
Preferred qualifications, capabilities, and skills
  • Degree in quantitative and/or business discipline (e.g., economics, finance, accounting, statistics, scientific fields, etc.)
  • Analytical approach to problem solving, able to assess market landscape, recognize patterns and evolving opportunities, and offer creative solutions; contribute to business cases for proposed solutions, as well as work with deadlines and be adaptable to unexpected demands
  • Appreciation of legal and regulatory parameters related to pricing and a firm commitment to maintaining a strong Controls environment; capture revenue opportunity and key risks (including implementation challenges) and mitigates to those risks