PNC Business Resiliency Group Manager - Program Oversight Execution 

United States, Ohio 

309945651

• Driving the strategy of adjusting, building, developing, maintaining, and testing the Company’s business resiliency program through impact analysis, risk assessment, and develop/modify plans for stronger resiliency and testing.
• Establish the execution of priority resiliency framework initiatives (technical and operational)
• Establish/Refine definitions, roles and responsibilities, testing/practices to execute, as well as the engagement model for each dimension of the framework with key stakeholders.
• Socialize the program by driving awareness and engagement throughout the organization.
• Lead technical and operational change management through a standardized resiliency approach and governance.To be successful, you will need to have:
• Experience with a large financial services or business consulting firm
• Understanding of financial / banking regulations
• Experience moving from continuity to resiliency, building a program
• Strong Critical Thinking
• Technology and Operational Risk
• Leader of leaders (player/coach)
• Proven ability to be strategic and in the weeds when needed
• Multi-tasking with demanding timelines
Job Description

• Governs the Enterprise wide business resiliency and continuity function and lifecycle to ensure the organization proactively plans and effectively responds to potential crises. Plans and oversees the execution of the organization's crisis response.
• Leads planning and testing strategy for technology and operations. Oversees the execution of business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning. Acts as a subject matter expert on business continuity issues.
• Forms the vision and strategy for business continuity lifecycle planning and business impact analysis. Responsible for driving resiliency and recovery strategies of human capital, supplier and operational/data centers.
• Guides the organizations' business units through the development of their crisis management plans, ensuring they have complied with organization-wide strategies.
• Creates an environment of consistent and effective crisis management that protects the business, builds relationships and develops awareness and accountability for crisis management. Supervises the development and delivery of training on business continuity.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Auditing Operations, Competitive Advantages, Crisis Management, Disaster Recovery Planning, Process Design, Regulatory ComplianceContingency and Disaster Recovery, Crisis Management, Decision Making and Critical Thinking, Effective Communications, Flexibility and AdaptabilityRoles at this level typically require a university / college degree and higher level education such as a Masters degree, PhD, or certifications. Industry -relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

California Residents

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