JPMorgan Commercial Banking - International Onboarding Associate 

Philippines, Quezon City 

296431224

Job Responsibilities

• Manage standard product implementation and account opening requests in Asia Pacific, including supporting IOS on cross-region implementation deals.
• Manage onboarding activities via phone, telepresence, email and in person with internal business partners
• Own and drive identification, transparency, escalation, and resolution of risks and issues to closure
• Provide subject matter expertise for international regulatory requirements, products, documentation, and services
• Responsible for informational ad-hoc inquiries relating to onboarding and product implementation
• Support global and regional onboarding initiatives to enhance client experience, operational and local regulatory requirements.

Required qualifications, capabilities and skills

• 5+ years of industry experience in an implementation function, including client facing roles and preferably within the banking industry. Project management experience, would be beneficial
• 3 or more years of team leadership/management experience, including coaching or mentoring employees will be an added advantage
• Good organizational skills both personally and across working team to meet deadlines in a fast-paced environment (time management and attention to detail)
• Ability to be flexible and adaptable to a changing, dynamic work environment
• Strong communication skills, especially analytical, written and presentation skills. Proficiency in languages besides English would be an added advantage
• Proficiency in Microsoft Office Suite and other desktop/internet-based applications and tools.

Preferred qualifications, capabilities, and skills

• Experience with international KYC & regulatory requirements
• Independent, self-motivated with an ability to adapt and be flexible in a team environment
• Strong written/verbal communication ability, especially via phone and e-mail channels