Job Summary:
As part of the Commercial Banking International Onboarding Document Management Team (CBIO DMT) group, you will be responsible in supporting Implementations team through review, validation, approval & storing of account opening related documents.
You will work closely with our Implementation Consultants / International Onboarding Leads / Clients and be responsible for coordinating all aspects related to client Onboarding related activities.
Job Responsibilities:
- Reviewing and understanding the Client request; Namely;
Review & Verification of the Risk Rating selected by the Implementation Consultant is as per the approved Risk Matrix; Review & Validation of appropriate core legal documents/product forms/service terms as listed in the P&Ps and/or Scanning & Indexing the documents to the centralized repository; Review & Validation of Authorized Signor details, Negotiated Documents & perform Signature Verification
- Manage clear expectations and understanding by establishing clear timelines and managing documentation requirements. Thereby exhibiting ownership of on-boarding experience and client satisfaction.
- Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution. Such as, recording your observations & escalate wherever necessary.
- Demonstrate creative problem solving and solid judgment/decision making.
- Diligent awareness of risks in our processes in a timely manner
- Manage activities through heavy phone work with clients and business partners.
- Identifying items which needs Remediation & Amendments.
- Identifying gaps/exceptions and recommending possible solutions.
- Reporting/Management Information System (MIS)
- Project Management.
Required Qualifications, Capabilities, and Skills:
- Graduates with minimum of 5 years of relevant experience or knowledge of legal documentation and account products, entity organizational documents, tax documentation and other documentation types.
- Ability to review and analyze information from multiple sources and determine relevancy
- Exceptional verbal and written communications skills. Communication is Paramount.
- Excellent comprehension and observation skills
- Aptitude to work with numbers and deadlines.
- Proactive approach
- Ability to grasp/learn new products/audits which are currently not in scope.
- Good PC skills including Microsoft office products (Excel, Word, Power point)
- Demonstrate creative problem solving and solid judgment/decision making
- Strong client focus and ability to partner with various internal groups and client coverage
- Independent, self-motivated with an ability to adapt and be flexible in a team environment
Preferred Qualifications, Capabilities, and Skills:
- Knowledge of Treasury Services (TS) & Commercial Banking (CB) Products and Operations will be an added advantage.