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Apple Sr Program Manager – WW Logistics BPR United States, California, Sunnyvale 294442288
01.06.2024
Description
Essential Duties and Responsibilities:1. Serve as liaison to Operation teams to develop solution capabilities (requirements, user testing, etc.) to support Retail Fulfillment programs. Partners with key partners to solicit customer and associate feedback to identify program improvement opportunities for implementation. 2. Act as a liaison between the business teams and IS&T (Information Systems and Technology or Apple's IT organization) to ensure that the business requirements are complete and met by the proposed technology solutions3. Drives the design, development, implementation and management of procurement/ materials solutions for Customer4. Work with business leads to define and run business process and technology roadmaps in support of long-term divisional strategies5. Lead change. Implement new ideas effectively within the Apple culture. Influence decisions and change management through collaboration, leadership and a customer- focused approach.6. Provide functional domain expertise7. Lead complex projects to major milestones. Develop project justification proposals, business cases and return on investment estimates; obtain executive approval and funding.8. Develop and maintain key project governance documentation to ensure the proper amount of structure is applied to enable project success9. Capture and synthesize detailed, global business requirements and design specifications10. Facilitate project-related testing, roll-out, training, and post-mortem work11. Assess current and develop and implement future business processes. Apply analytical skills to rationalize change.12. Provide timely updates and elevate critical risks to project, management and senior executive teams13. Define and implement KPIs for operational metrics. Identify key success measures for projects being implemented.14. Addresses escalations, quickly assess and develop root cause analysis and problem solution for operations escalations
Key Qualifications
- Broad supply chain management exposure with expertise in a specific area to
- include warehouse management, logistics, fulfillment, transportation, global trade compliance, procurement or supply chain operations.
- Proficient knowledge of the systems implementation and development life cycles (Agile & Waterfall)
- Experience planning, managing, delivering medium (6-8 month) to large (8-
- 12+month) projects.
- Customer Focused: Passionate about both internal and external customer experience and improve it continuously.
- Team Player: Excellent cross-functional communication & influencing skills. Ready to deep dive into technical areas when needed and the ability to review these topics with non-technical audiences.
- Priority Driven: Comfortable working in a constantly changing and dynamic
- environment, driving top issues to resolution. Shown ability to handle deadlines and meet cost constraints.
- Executive Presence: Ability to summarize key points and tie them back to the customer experience & business objectives.
- Innovations: Passionate about learning new technologies and apply them to DC and/or logistics operations
Education & Experience
Bachelor’s degree (Master’s preferred) in Industrial Engineering or related field(Manufacturing, Mechanical, etc.) or MBA desired.
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $168,500 and $253,600, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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