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Apple WW Ops BPR - NPI Program Manager United States, California, Sunnyvale 142148865
21.04.2025
ResponsibilitiesManage Roadmaps and drive enhancements for NPI Tools and Products NPI Event management- Cadence setups, Comms planning, stakeholder engagement, Post NPI activities - debriefing , Post ops
- 3+ years job experience as a program manager, or team lead in global organizations
- BA/BS Degree or equivalent experience
- Excellent project management skills, experience working in a matrix organization
- Proven Expertise in Operations Order to Cash process and systems
- Proven Experience with SAP ECC 6
- Proven Experience in working in both cross functional and global contexts
- Excellent verbal and written communication skills, attention to detail and the ability to communicate at all organizational levels
- Exec Presence - proven ability to effectively and succinctly present complex topics, initiatives, post-mortem, proposals to a diverse leadership audience
- Problem Solving techniques for issue resolution
- Ability to communicate clearly and professionally with our business partners on the status of systems issues and resolution strategy.
- Excellent interpersonal and problem solving skills required to serve diverse customer base and deal effectively with escalating issues
- Experience developing SLA’s for Systems/Application performance.
- Proven Experience with Business Intelligence, AI/ML technologies.
- Customer Focused: Passionate about the customer experience.
- Understanding of the B2B operations fulfillment process.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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