Uber User Experience UX Researcher 

United States, West Virginia 

293524977

About the Role

- - - - What the Candidate Will Do ----

• Design and conduct foundational and evaluative qualitative studies, including field observations and interviews, remote and in-person usability studies and other methods as needed for existing and future products.
• Develop and execute quantitative studies to investigate safety considerations and capture insights at scale
• Define and execute quantitative and/or qualitative research studies in collaboration with Product Designers, Content Designers, User Experience Researchers, Product Managers, and other stakeholders
• Synthesize and communicate research findings to drive understanding, user empathy, and business decisions across the organization.
• Socialize research findings that are understandable, compelling, and actionable
• Deliver high-quality insights in a fast-paced work environment.
• Build insight across the organization and other regions to improve the products we build for our users and employees in cities all around the world. Partner with other UXRs to strengthen their own insights.
• Increase safety, prevent harm, and impact millions of people every day around the world!

- - - - Basic Qualifications ----

• Fluent in written and spoken English
• BA/BS degree in Human-Computer Interaction, Human Factors, Psychology, Computer Science, Anthropology, Communications, Information Science, Sociology, or equivalent practical experience
• 2 + years of professional experience conducting user research
• An understanding of research methods strengths and weaknesses and experience planning and conducting research projects
• Ability to conduct qualitative, quantitative, and mixed methods research
• Ability to concisely and persuasively communicate research findings

- - - - Preferred Qualifications ----

• MS or Ph.D. degree in HCI, Psychology, Human Factors, Computer Science, or a related field
• Background in human factors or associated subject
• Previous experience working on an area related to issues of safety; such as road safety, distraction, physical and/or emotional safety etc.
• Previous experience conducting international research and working on products with global impact
• Experience with mixed methods - both qualitative and quantitative
• Understanding of technical tools for the analysis of data, including statistical analysis and significance testing of quantitative data
• Experience collaborating with geographically distributed teammates
• Knack for creating fun and building connections with teammates; ability to nurture positive relationships even through difficult projects and subject matter
• Ability to travel within the United States and abroad

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .