Capital One Associate Client Development - Velocity Black 

United States, Oregon 

29149691

Locations: US Remote, United States of America Associate, Client Development - Velocity Black (Remote)

Velocity Black is looking for an Associate to join our Growth team. In this role, you will assist and support management on its growth strategy to drive member referrals with a primary focus on converting those referrals into Velocity Black members. You will work closely with a number of peers and stakeholders within our Operations team to optimize the new member experience. With each conversion, you will support the future Velocity Black membership base.

What you’ll do:

• Proactively manage and support trial members and convert them into annual members

• Manage the onboarding process for trial members and work closely with the wider membership team to ensure smooth transition to annual membership

• Provide day-to-day assistance to trial members

• Identify growth opportunities, and work closely with leadership within Growth, Product, Engineering, and Operations to implement such opportunities

• Contribute to the growth and conversion of partner membership

• Deliver on individual sales targets on a monthly, quarterly, and annual basis

• Maintain the CRM infrastructure by screening and vetting referrals, completing member profiles, and ensuring that information on trial members and new annual members is accurate on (all) relevant platforms

• Deliver accurate, insightful trial reporting on a regular basis

What we’re looking for:

• ‘Yes first’ mentality and a ‘can do’ attitude

• Ability to learn quickly and work in a high-pressure environment with tight timelines

• Outstanding project management skills, with a passion for developing organizational efficiencies

• Self-starter and ability to work independently

• Excellent interpersonal skills

• Strong sales, negotiation and written and verbal communication skills

• General understanding of luxury market and experience working with high net worth individuals

• Data savvy, with strong data analytical skills

Basic Qualifications:

• Bachelor's Degree

• At least 2 years of experience in sales or client-facing roles

Preferred Qualifications:

• 1+ year of membership services experience

• 1+ year experience in a startup, agency, or corporate setting

• Strong written and verbal communication skills

• Strong interpersonal skills

Remote (Regardless of Location): $71,400 - $81,500 for Associate, Trial Membership SpecialistThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.