Dell Senior Analyst Services Project Program Management I6 

United States, Massachusetts 

29147762

to do the best work of your career and make a profound social impact

As a Services Project/Program Management Senior Analyst, you will be responsible for delivery of the standard project plan with minimal direction and coordination of standard project plans for projects with lower complexity and risk. You will work with external clients/customers from project initiation through delivery and ensure customer happiness to achieve Total Customer Experience (TCE).
You will:

• Prepare, maintain and submit activity progress reports and time recording/management reports to customers, management and sales in accordance with published procedures
• Provide input for revenue forecast
• Make management aware of potential issues or customer escalations and provide updates on performance
• Optimally coordinate cross-functional project teams
• Be the point of contact during the project for all aspects of the engagement

Essential Requirements

• 2 to 5 years of related experience
• Strong technical aptitude and customer service skills
• Ability to stay ahead of industry trends and new technologies
• Organizational and prioritization skills

Desirable Requirements

• Bachelor's degree

Dell is committed to fair and equitable compensation practices. The salary range for this position is $72,250.00 - $93,500.00.

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