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Cisco Leader Hardware Engineering United States, California, Milpitas 290067642
24.07.2024
Responsibilities:
- Lead the Hardware Quality and Field Failure Analysis engineering initiatives.
- Provide and manage hardware engineering support to customer-facing and support groups and collaborate with development and validation teams, manufacturing, and vendors as needed.
- Direct the fixing and root cause analysis of hardware issues, including electrical circuits, board signal integrity, power circuits, programmable components, and mechanical problems.
- Facilitate communication and creative problem-solving to identify root causes of customer issues, categorize failures, and implement corrective measures.
- Lead the creation of circuit designs and generation of detailed schematics, where applicable, for product quality improvement.
- Actively engage in design reviews to enable early detection of design issues before product release.
- Effectively manage vendor relationships, ensuring suitability and performance of high-quality components and alignment to project specifications.
- Create effective outbound communications to management and customer-facing teams.
- Lead a dedicated team of Hardware Quality and Failure Analysis engineers on a mission of continuous quality improvement to enhance customer satisfaction and product success.
- This role brings visibility and empowerment, and you'll work closely with customer-facing teams in technical support and marketing/sales, as well as product groups in engineering and manufacturing.
- Customer engagement and contributions to the bigger picture are opportunities for the right candidate.
- You'll also interact multi-functionally internally with teams working on hardware and software development, product validation, manufacturing NPI, custom development, and contract manufacturing at all product life cycle phases.
- You are an experienced or aspiring hardware leader familiar with technical project and program management. You work with large teams to achieve aggressive common goals.
- We seek standout colleagues who thrive in a fast-paced and dynamic environment and desire to contribute to the business's and the organization's success while growing themselves.
- Experience with people management is preferred but optional.
- Experience with technical project leadership and multi-functional project execution is required.
- The ideal candidate has a can-do attitude and is eager to learn and solve the most complicated problems.
- A true passion for problem-solving and hardware quality engineering
- Bachelor's degree in Electrical or Computer Engineering
- 7+ years of relevant experience in hardware design and development.
- Experience in managing teams and/or leading technical projects.
- Experience in hardware engineering in the networking equipment industry.
- Solid technical knowledge and ability to guide technical failure analysis investigations and design optimization
- Experience leading hardware projects and programs, with an understanding of the end-to-end product lifecycle from concept to production release and product sustaining
- Familiarity with contemporary hardware interfaces, CPU, USB, PCIe, Ethernet, high-speed SerDes, power and signal integrity, low-voltage, high-current power supplies, and distribution
- Familiarity with mechanical and thermal designs, constraints, trade-offs, and how they affect product performance and reliability
We tackle whatever challenges come our way. We have each other's backs, recognize our accomplishments, and grow together. We celebrate and support one another—from big and small things in life to big career moments. Givingback is in our DNA (we get ten days off each year to do just that).
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