United States
Your key responsibilities:
Skills and Attributes for Success:
- Ability to learn and adapt to new scenarios and circumstances
- Consistently mentor and develop your peers and junior resources
- Foster client relationships at appropriate levels
- Ability to quickly learn content and apply to projects
- Relentlessly deliver exceptional client service
- Support the delivery of high-quality work products
- Ability to demonstrate strong communication, critical thinking, analytical, and managerial skills
To qualify for the role, you must have:
- Bachelor's degree plus approximately 2+ years of related work experience; or a graduate degree plus approximately 1+ years of related work experience, specifically within Consumer Lending or Fintech.
- Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing industry and deep content knowledge in the Consumer banking space
Ideally, you’ll also have experience in:
- Consumer Banking / Lending experience (Automotive, Captive & Equipment Finance Operations) across the customer lifecycle (e.g. sales/origination, underwriting, fulfillment, servicing, accounting, monitoring, account closing, collections and default
- Process design, modeling and automation for end to end customer journeys or operations
- Channel (branch, online, mobile, contact center, relationship manager) transformation experience
- Experience performing current state and future state assessment, operating model design, gap analysis, process assessment, reengineering and operational implementation experience
- Experience supporting core system conversion and client migrations
- Experience in design, testing, and implementation of technology-enabled solutions
- Experience in vendor assessment, selection, and transformation
- Knowledge of workforce readiness, mobilization, and sales force effectiveness.
What we look for:
We’re interested in natural leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you have a genuine passion for helping businesses achieve their full potential, this role is for you.
What we offer
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $96,300 to $176,500. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $115,500 to $200,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.