Citi Group IAM Service Delivery Junior Analyst C11 

United States, Texas, Houston 

286702214

The Role:

Theis an entry level position responsible for assisting in operational control efforts to prevent, monitor and respond to operational issues, process issues, self-identified and audit findings. The overall objective of this role is to ensure the execution of Operational Risk programs, Information Security directives and activities in alignment with Citi's data security policy.

Responsibilities

• Generate metrics and ensure productivity to guarantee Service Level Agreements (SLAs) and client expectations are met
• Monitor risk by analyzing the root cause of issues, impacts to business, and required corrective actions
• Initiate the assessment, knowledge transfer, and transition of new security systems
• Ensure essential procedures are followed, define operating standards and processes and develop procedures and process control manuals
• Perform information security awareness and training activities
• Suggest improvement to process efficiencies
• Verify through testing that essential procedures are followed
• Provide informal guidance or on-the-job-training to new team members
• Coordinate internal and external audit requests
• Review and validate data for accuracy and completeness
• Mitigate risk by analyzing the root cause of issues, impacts to business, and required corrective actions and develop security solutions
• Ensure Information Security (IS) compliance and seek opportunities to enhance the efficiency of respective policies and procedures
• Identify significant IS threats and vulnerabilities, and define appropriate controls for discovered threats, documenting the business response
• Disseminate changes to IS regulations and standards to Business and Program owners
• Provide IS advice and counsel as needed

Qualifications

• 2+ years' experience in Information Security/Cybersecurity with a firm understanding of policies, standards, and controls
• Any experience with IAM is highly preferred (e.g., Active Directory, LDAP, SSO, MFA, etc.)
• Must have experience with MS SharePoint, Excel and PowerPoint
• Experience with Jira or other project management tools
• Demonstrated ability to research and apply industry-current Information Security standards
• Issue Management experience is preferred
• Consistently demonstrates clear and concise written and verbal communication
• Strong attention to detail and sense of urgency
• Proven relationship management and influencing skills
• Know when to escalate
• Proven analytical skills

Education

• Bachelor's Degree or equivalent experience
• Technical Certifications are a big plus (e.g., Security+, CISSP, CISM, CISA, CRISC, etc.)

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

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