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Bank Of America Executive Assistant United States, North Carolina, Charlotte 282738437
Job Description:
Job Description:
This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.
Responsibilities:
• Communicates with executives and line management to gather and convey relevant information.
• Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment.
• Proactively manages the calendar of multiple stakeholders, effectively resolving conflicts that arise in a professional manner.
• Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies.
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills.
• Liaises with outside groups to coordinate events where the executive is a corporate chair, director, or committee member.
• Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment.
• Correspondence in various forms, development and editing of presentation materials, scheduling and coordination of communication forums, and general team administration.
• Usually relieves management of administrative details; gathers, compiles and reports information relevant to/for department; may manage a number of different often conflicting objectives, projects or activities at one time.
• May be involved in high-level contact and exposure to sensitive information, and must use considerable confidentiality, sensitivity, diplomacy and judgment.
• Cultivates relationships with executives and other assistants, and collaborates to get things done.
• Comfortable working with C-Suite executives and their assistants.
• May provide back-up and/or support to other senior level executives.
• Global Recognition Budget monitoring
• MyLearning Compliance Course monitoring and deadline tracking
• Meeting preparation – assists with agenda, topic generation, and deck compilation; handles all meeting logistics and connectivity. For example, the organization’s quarterly All Hands Call: confirms Meet Me presenters, pulls monthly anniversaries and other associate spotlight items.
Skills:
• Administrative Services
• Attention to Detail
• Customer and Client Focus
• Planning
• Prioritization
• Adaptability
• Collaboration
• Event Planning
• Problem Solving
• Research
• Facilities Management
• Office Administration
• Oral Communications
• Recording/Organizing Information
• Written Communications
Required Qualifications:
• Min 5+ Years previous Administrative experience required, preferably in financial services
• Strong written and verbal communication skills
• Strong knowledge of general business and corporate cultures
• Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint, and Visio)
• Must have knowledge of Concur or other Travel & Expense software.
• Event coordination experience (e.g., associate meetings/recognition events, etc.)
• Schedules, manages, prepares agenda and presentations/materials for team meetings.
• Excellent time management; able to effectively prioritize
• Self-starter, proactive with ability to juggle multiple responsibilities and reprioritize tasks based on new information or shifting deadlines
• Ability to handle highly sensitive, confidential and non-routine information
Desired Qualifications:
• Experience with Ariba, eRequest, ARM, Concur, Workday, WebEx
• Prior experience in Financial Services, with knowledge of Wholesale Credit and GBAM a plus.
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