Amazon Workflow Analyst Amazon 

India, Karnataka, Bengaluru 

277307632

Responsibilities:
• Ensuring daily service levels in all Operational Units.
• Coordinating site staffing needs, including the reporting of site headcount numbers by shift and Operational Unit.
• Coordinating various cross-training opportunities.
• Placement of new hire associates and individual shift changes.
• Identifying workflow headcount deficiencies and overages thus driving overtime hours and Voluntary Time Off as needed.
• Developing/maintaining a series of workflow related trackers that drive day to day site-wide production efficiency (Voluntary Time Off, Absences, Shifts, Overtime), updating the Worldwide Capacity Planning group with site email targets for coming weeks.
• Driving special projects designed to maximize efficiency and increase production and quality.Bangalore, KA, IND

- 1+ years of tax, finance or a related analytical field experience
- 2+ years of complex Excel VBA macros writing experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL

- Experience working with Tableau
- Experience using very large datasets