דרושים Delivery Consultant - Cmod Z/os Administrator ב-Ibm ב-India, Karnataka, Bengaluru

As Senior Process Analyst – Recruitment, you are responsible for working with partners and providing end-to-end recruitment support. You will work closely with the client, IBM’s operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool.

Your primary responsibilities include:

· Take ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA) as appropriate, and taking actions where necessary to drive success.

· Conduct an initial assessment of the candidate's suitability.

· Follow new methods with the approach for sourcing candidates and generating new leads.

· Work in conjunction with the business head in the establishment of weekly/quarterly/yearly Global Delivery Center goals.

· Utilize ATS to perform candidate screening (and other program tools).

· Ensure detailed screening and selection criteria to identify top talent and resolve the meaningful strength of the talent in the pool.

· Update the status of Candidates on the Applicant Tracking System (ATS) regularly.

· Perform other miscellaneous duties as required by management.

· Graduate/Postgraduate with a minimum of 3-5 years of experience in recruitment standard methodologies (preferably in ITES / BPO / FA).

· Experience in building rapport and collaborating with Hiring Managers through the open requisition, sourcing, debriefing and offer stages.

· Expertise in sourcing through social media channels and other innovative sourcing channels.

· Demonstrable experience in partner management and strength to hold difficult conversations with them.

· Build expertise in deep domain knowledge and understanding of business strategy and drive innovation.

· Experience in direct sourcing and recruitment experience in a corporate or consultancy (RPO set-up is preferred).

· Equipped with consultative instinct, passionate about recruiting and not view the role as transactional Proficiency and experience in Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS) will be an advantage.

· Ambitious individual who can work under their direction towards agreed targets/goals.

· Proven change management and open to it good time management and working under tight deadlines.

· Demonstrated interpersonal skills while contributing to team effort by accomplishing related results as needed.

· Maintain technical knowledge by attending educational workshops, reviewing publications.

Your primary responsibilities include:

• Take partial ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA) as appropriate, and taking actions where necessary to drive success.

• Your responsibilities include defining, developing, planning, and executing sourcing strategies to establish a qualified talent pool.

• Assess candidate suitability and implement innovative sourcing methods for lead generation.

• Collaborate with the business head to establish Global Delivery Center goals.

• Utilize ATS for screening, maintain detailed selection criteria, update candidate status regularly, and perform additional duties as needed by management.

• Graduate or postgraduate with a minimum of 1 year of experience in direct sourcing and recruitment experience (preferably in ITES/BPO/FA and RPO setup is preferred).

• Proven ability to build rapport and collaborate with stakeholders throughout the requisition, sourcing, debriefing, and offer stages.

• Proficient in utilizing social media and other creative sourcing channels for effective candidate acquisition.

• Demonstrated expertise in partner management, including handling challenging conversations effectively.

• Develop in-depth knowledge in Talent Acquisition and other HR-related domains, comprehend business strategy, and foster innovation.

• Possess a consultative approach, passionate about recruitment with a non-transactional mindset.

• Familiarity with Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS) will be an advantage.

• Self-directed and ambitious achiever, meeting targets effectively.

• Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.

• Excellent communication skills in English both oral and written.

• Enhance technical skills by attending educational workshops, reviewing publications, etc.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

• As a consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.
• You will work developing solutions that excel at user experience, style, performance, reliability, and scalability to reduce costs and improve profit and shareholder value

• Completed at least 4 full life cycle implementations of HCM Cloud projects with Talent Management in 2 projects.
• Identify functionality gaps and develop solutions to them.
• Should be responsible for functional solutions and implement the solution framework.
• Configure and test the applications as per business requirements

• Excellent written and verbal interpersonal skills for coordinating across teams.
• Oracle Payroll, Oracle HCM, HCM Extract, BI Publisher.
• Certification in Cloud is an advantage

Your primary responsibilities include:

· Educate and document enquirers on processes whenever necessary.

· Provide quality customer service in every interaction.

· Identify, investigate, analyse, and resolve issues identified within the process.

· Monitor and process tickets in the ticketing system.

· Provide floor support for escalation and query resolution.

· Graduate with 1-2 years of experience in the HR Contact Center at an International IT/ITES Company.

· Proficient in addressing HR Contact Center Operations queries through Inbound Calls, Chat, and Email.

· Proactively anticipates potential issues, adjusts work priorities to meet evolving customer needs, and initiates follow-ups with key customers on resolutions and action plans.

· Effectively collaborates with internal and external stakeholders and positively influences problem-solving and process improvements.

· Demonstrates excellent customer service skills, communicating effectively across all organizational levels, and adeptly resolves challenging customer service issues.

· Proficient in MS Office applications.

· Excellent communication skills in English both oral and written.

· Self-directed and ambitious achiever.

· Meeting targets effectively.

· Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

• As a consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies.
• A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.
• You will work developing solutions that excel at user experience, style, performance, reliability, and scalability to reduce costs and improve profit and shareholder value

• Functional Expertise in Oracle Cloud Payroll.
• Completed at least 4 full life cycle implementations of HCM Cloud projects with payroll in 2 projects.
• Identify functionality gaps and develop solutions to them.
• Should be responsible for functional solutions and implement the solution framework.
• Configure and test the applications as per business requirements

• Excellent written and verbal interpersonal skills for coordinating across teams.
• Oracle Payroll, Oracle HCM, HCM Extract, BI Publisher.
• Certification in Cloud is an advantage

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

• Build, automate and release solutions based on clients priorities and requirements.
• Explore and discover risks and resolving issues that affect release scope, schedule and quality and bring to the table potential solutions.
• Make sure that all integration solutions meet the client specifications and are delivered on time

• Workday HCM certification and also certified in Recruiting.
• Competence and relevant experience in leading workshops for WD Recruitment modules in at least 1 project.
• 2+year experience in end-to-end implementation of HCM Core and recruitment for American, European and/or APAC customer businesses is preferred
• Identify Business Requirement for recruiting work stream and align them to Workday, driving towards decisions and recommending best practices in all phases of the Project.
• Advise clients on industry standards for Recruitment cycle process areas in order to provide suggestions, drive decision and recommend best practices in all phases of the project

• Proficiency in Core HCM and advanced reporting in Workday
• Strong analytical skills to interpret and eventually translate business requirements to system design
• Excellent oral, written, and interpersonal skills with the ability to effectively manage customer expectations