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Walmart Senior Technology Operations - Implementation Manager 
United States, California, Sunnyvale 
26976788

07.08.2024

What you'll do...

We are seeking a highly skilled and detail-oriented Business Systems Analyst to join our Advertising Business Systems team. The ideal candidate will have a strong background in software-as-a-service (SaaS) implementation and configuration, with a focus on ad sales and b2b marketing platforms. As a Business Systems Analyst, you will be responsible for analyzing our stakeholders' business requirements, configuring SaaS solutions to meet those requirements, and ensuring a successful implementation process.
What you'll do:

  • Analyze client business requirements: Work closely with clients to understand their business processes, goals, and challenges. Identify areas where SaaS solutions can improve efficiency and effectiveness.
  • Configure SaaS solutions: In partnership with vendors and internal teams, utilize your expertise in SaaS platforms to configure and customize the software to meet client requirements. This may involve setting up workflows, data mappings, user roles, and permissions.
  • Collaborate with cross-functional teams: Work closely with project managers, developers, and quality assurance teams to ensure successful implementation and deployment of SaaS solutions. Provide guidance and support throughout the entire project lifecycle.
  • Conduct system testing and troubleshooting: Perform thorough testing of SaaS solutions to ensure they meet the defined requirements. Identify and resolve any issues or bugs that arise during the implementation process.
  • Provide training and support: Train end-users on how to effectively utilize the SaaS solutions. Provide ongoing support to clients, addressing any questions or concerns they may have.
  • Document processes and best practices: Create and maintain comprehensive documentation of system configurations, workflows, and user guides. Develop and promote best practices for SaaS implementation and configuration.
  • Stay up-to-date with industry trends: Continuously research and stay informed about the latest developments and trends in SaaS systems, business analysis, and configuration. Apply this knowledge to enhance our implementation processes and ensure we are delivering cutting-edge solutions to our clients.


What you'll bring:

  • Educational background and/or work experience in Business Administration, Information Systems, or a related field.
  • Proven experience in SaaS implementation and configuration, preferably in support of an advertising business unit.
  • Strong knowledge of SaaS platforms and their capabilities, such as Salesforce, Adobe Workfront, or Adobe AEM.
  • Excellent analytical and problem-solving skills, with the ability to translate business requirements into system configurations.
  • Strong communication and interpersonal skills, with the ability to work effectively with clients and cross-functional teams.
  • Detail-oriented and highly organized, with the ability to manage multiple projects simultaneously.
  • Ability to adapt to changing priorities and work in a fast-paced environment.
  • Experience in training end-users and providing ongoing support.
  • Familiarity with Agile methodologies is a plus. If you are a self-motivated individual with a passion for SaaS implementation and configuration, we would love to hear from you. Join our team and help drive the successful adoption of SaaS solutions for our stakeholders.



Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see

The annual salary range for this position is $104,000.00-$202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.Option 2: 5 years’ experience in project management, program management, program operations, or related area.
Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

860 W CALIFORNIA AVENUE, SUNNYVALE, CA 94086-0000, United States of America