Bank Of America Device Non Monetary Fraud Lead Analyst 

United States, Delaware 

266535156

Job Summary:
This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.).

Account Takeover (ATO) persists as one of the most prevalent threats within the fraud landscape today. This, coupled with the expansion of our digital capabilities, and the wide array of compromised information available for purchase, has increased the scope and complexity of effectively detecting, mitigating and monitoring ATO risk within the Bank’s ecosystem.

Device and Non Monetary Fraud and Innovation Senior Analyst-

This job is responsible for performing complex analyses of online logins, device characteristics, and other non-monetary data to minimize fraud loss exposure and negative impacts to the customer experience. Key duties include analytical support on strategy creation and optimization, proposal of policy/procedural changes, and partner engagement within a complex stakeholder matrix.

Responsibilities:

• Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics

• Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights

• Deriving actionable insights from complex data

• Investigation and root cause analysis of major fraud losses and emerging trends

• Implementing incremental fraud mitigation controls in partnership with functional stakeholders

• Developing effective monitoring and oversight for cross-functional processes, inclusive of performance reporting and newly identified opportunities for collaboration across teams

• Supporting processes related to initiative management, including impact assessments, business case development, and capability roadmap development

Required Qualification:

• 4+ years of fraud, cyber, or risk analyst experience developing and/or optimizing mitigation strategies or managing large fraud programs/initiatives

• 3+ years of SQL and/or SAS coding ability

• Excellent communication and presentation skills

• Ability to identify opportunities for improvement and work autonomously with minimal direction

• Expertise in building and managing stakeholder relationships and presenting to senior leaders

• Ability to work in a fast-paced, dynamic environment

Desired Qualifications:

• B.A./B.S in Computer Science, Data Science, Statistics or related field

• Advanced degree in Computer Science, Data Science, Statistics, or related field

• Fraud or Claims background with focus on Online Banking, Account Takeover, and/or authentication

• Understanding of statistical methods for developing performance metrics

• Familiarity with data visualization tools, preferably Tableau

• Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)

• Proficiency coding in SAS and/or Python and using Hadoop Impala/Hive

• Familiarity with code automation