Bank Of America Research & Adjustments Rep II 

United States, Missouri, Saint Louis 

264081079

This role requires advanced account review and problem solving skills. Primary responsibilities include loss mitigation of delinquent or charged accounts. Navigates a computerized data entry system and other relevant applications. They understand account terms, regulatory and compliance requirements that apply to the process and are able to work within these guidelines. Also, must adhere to internal operational and financial controls and ensures that they are observed for all assigned cases. May provide support to and training to other researchers within the department.

Required Qualifications:

• Self-motivated and goal oriented
• Ability to adapt quickly to changes in the environment
• Must be detail oriented, an independent thinker, and able to handle multiple tasks concurrently
• Must be able to work in a team environment
• Ability to navigate multiple computer systems simultaneously
• Ability to think critically and use sound judgment in decision making
• Analytical and problem resolution skills

Desired Qualifications:

• Previous Collections or Recovery experience
• College degree or commensurate work experience preferred
• Knowledge of Deposit

High School Diploma / GED / Secondary School or equivalent