Capital One Gen Ops Agent West Velocity Black 

United States, Virginia, Richmond 

256045241

Gen Ops Agent: West Coast, Velocity Black (Remote)

General Responsibilities:

• Communicating with clients, restaurants, vendors, and team members to deliver great service across dining, experiences, travel and luxury goods.

• Sourcing content ideas to submit to our Content Team on a weekly basis

• Completing end-to-end member requests

What we are looking for:

• Adaptability and multitasking

• ‘Yes first’ mentality

• General knowledge of high end experiences, luxury goods, and restaurants

• Experience working with high net worth individuals and clients

• Entrepreneurial, problem-solving attitude

• Excellent, clear and effective verbal and written communication skills

• Experience in a collaborative and transparent environment

• Ability to work in high-pressure environment with tight deadlines

• Flexible working hours - available to work on evenings and weekends

Basic Qualifications:

• High School Diploma, GED, or Equivalent Certification

• At least 1 year of Retail, Sales, or Customer Service experience

Preferred Qualifications:

• 2+ years of experience in Retail, Sales, or Customer Service

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.