Your role and responsibilities
Required education
Bachelor's Degree
Required technical and professional expertise
- High school diploma or equivalent (Associate’s degree or higher preferred).
- Previous customer service experience is a plus (1-2 years preferred).
- Strong communication skills, both verbal and written.
- Ability to handle stressful situations and resolve conflicts effectively.
- Problem-solving skills with a focus on delivering solutions.
- Proficient in using customer service software, CRM systems, and Microsoft Office Suite.
- Strong attention to detail and organizational skills.
- Ability to work independently as well as part of a team.
- Positive attitude and a passion for providing excellent customer service.
